RUNNER - COUNCIL OAK

Under the direction of the Steakhouse Supervisor the food runner serves meals to patrons in restaurant.

Essential Job Functions:

• Serves all guests according to established standards of service.
• Delivers all items in a timely and courteous manner.
• Assists server as necessary with established pre-bus and pre-set standards.
• Communicates customer requests to assigned server.
• Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers; knowledgeable of restaurant (ordering) systems; expediting systems.
• Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
• Completes all set-up and closing duties in a timely fashion.
• Is familiar with all menu; menu specifications; menu abbreviations.
• Adheres to food & beverage policies, procedures, state liquor laws and all related manual material.
• Relays guest complaints/compliments to the appropriate supervisor.
• Demonstrates a courteous, friendly, polite, congenial, professional and efficient attitude.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Promotes positive public/employee relations at all times.
• Performs all other related and compatible duties as assigned.

High school diploma or equivalent preferred; minimum one (1) year high volume food service experience preferred; or equivalent combination of education and experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations.

• Must have good communication skills and excellent interpersonal skills, including a positive, friendly, and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.

ABILITY TO:

• Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.
• Must have the ability to withstand noisy and smoke-filled environments. 
• Must be able to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and reach with arms and hands.  
• Must regularly lift and move up to 50 pounds.