SLOT TECHNICIAN II

POSITION SUMMARY:

The Slot Technician II is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Helps coordinate and lead slot floor moves, conversions, installs, and shift assignments.
• Assists in training and development of subordinates.
• Has the ability to coordinate Special Projects as assigned.
• Ensures the overall smooth operation of all slot related equipment.
• Keeps slot machines and associated parts in working order.
• Able to perform specialty skilled roles as assigned, i.e. Electronic Technician (Bench Technician), BV Technician, Parts Technician, etc.
• Safeguards all property assets in the slot department.
• Follows all Internal and Virginia Lottery rules and laws.
• Must have the ability to interact with guests to enhance guest relations.
• Must have a strong working knowledge of slot related machinery.

• Perform work regularly, predictably and in a professional manner.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.
• Perform work regularly and adheres to all Virginia Lottery Regulations.

KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations.
• Team Leadership and motivational skills
• Electronics at the circuit board level.
• Technical experience and training with slots.
• Electronic and computer programming.
• Microsoft Office Tools such as Outlook, Excel, and Word. As well as the use of Apple products such as iPod/iPhone.

ABILITY TO:

• Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Communicate clearly and concisely, both orally and in writing.
• Interpret and explain policies and procedures.
• This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.

• Consistently communicate effectively with guests, as well as all levels of team members.
• Observe and direct actions of subordinates/trainees.
• Inspect and maintain areas for which responsible.
• Review and comprehend all necessary documentation.
• Use all machine test equipment.

DISCLAIMER:

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #HARDROCKBRISTOL